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Dallas, Texas

Computer helpin Dallas,in your homeor office.

I work across the city, from older homes in the established neighbourhoods to offices and apartments closer in.

01 · Local knowledge

What I see in Dallas

Every town has its own patterns. These are the ones that come up here.

Older neighbourhoods

Houses in Lakewood, the M Streets and similar areas where original construction and later additions both fight the signal. Placement and a wired run beat buying hardware.

Apartments and high rises

Crowded wifi, landlord supplied equipment and no control over the connection. There is still plenty that can be improved.

Small businesses

Independent firms that need file sharing, backups, security and a printer that behaves, without paying a monthly per user fee for the privilege.

Scanning and records

Offices with a storage room full of paper and a lease that is getting expensive. On site scanning with a confidentiality agreement in place first.

02 · What I do here

Four services, all on site

03 · Questions

What people in Dallas ask

How soon can you come out to Dallas?

Usually within a couple of days, often sooner. Dallas is a straight run down the Tollway, and evenings and weekends cost the same as a weekday morning.

What does a visit to Dallas cost?

$70 an hour for a home and $100 for a business, plus a $45 trip charge. I round to the nearest hour and tell you the likely total before I set off. No memberships and no diagnostic fee.

Do you work on both Macs and Windows?

Yes, along with iPhones, iPads, Android phones, printers, routers, smart TVs and the assorted boxes that arrived with your internet service.

Can you help my parents in Dallas?

Often that is the arrangement. You book it and cover it, I work directly with them at their pace, and you get a short written note after each visit so you know what changed.

Are you actually local?

Yes. I have lived in the Plano area for 33 years and Dallas is part of my regular service area, not somewhere I drive to occasionally.

04 · Get started

Tell me what is going on

Describe it in whatever words you have. I will tell you straight whether I am the right person and roughly what it takes.