Technology helpin Southlake,without thejargon.
Southlake homes are large, new and full of technology that was installed once and never explained. That is most of what I fix here.
What I see in Southlake
Every town has its own patterns. These are the ones that come up here.
Built for it, never finished
New construction often leaves network points that were never made live. I establish what is usable and set it up properly, and bring in a licensed partner when the rest needs finishing.
Coverage, not speed
Paying for the fastest package makes no difference if the signal cannot reach the back of the house. A twenty minute survey usually saves buying hardware you do not need.
Smart homes that argue
Thermostats, cameras, doorbells, speakers and televisions all competing on one network. Sorting the priority out is a single visit and a page of notes.
Household records
Insurance documents, deeds, appraisals and family photographs scanned and backed up properly, so a fire or a flood does not take them with it.
Specialists when the job needs one
I do not pretend to do everything. For cabling, electrical work, mounting, alarms and anything requiring a license, I bring in vetted local partners I have worked with and stay on site to manage it. One point of contact, and you are never left chasing a trade you have never met.
Four services, all on site
Computer and IT help
Slow computers, wifi, printers, email and security. $70 an hour for homes, $100 for businesses, plus a $45 trip charge.
See what I fix → 02Digital decluttering
Paperwork and photographs scanned at your table, or collected and returned. From 13 cents a page.
See how it works → 03Lessons and training
One on one at your own pace, on your own computer. $60 an hour, second person free.
See what we cover → 04Automation and software
The weekly report that builds itself, systems that talk, and alerts when something needs you.
See the work →What people in Southlake ask
How soon can you come out to Southlake?
Usually within a couple of days. Southlake is forty minutes west, and evenings and weekends cost the same as a weekday morning.
What does a visit to Southlake cost?
$70 an hour for a home and $100 for a business, plus a $45 trip charge. I round to the nearest hour and tell you the likely total before I set off. No memberships and no diagnostic fee.
Will you sign a confidentiality agreement?
Yes, and I will offer one before you ask. I work alone, there are no subcontractors, and I do not discuss one client with another.
Do you work on both Macs and Windows?
Yes, along with iPhones, iPads, Android phones, printers, routers, smart TVs, cameras and the assorted boxes that arrived with your internet service.
Are you actually local?
I have lived in the Plano area for 33 years. Southlake is a regular part of my service area, and the trip charge reflects the distance rather than a premium for the postcode.
Tell me what is going on
Describe it in whatever words you have. I will tell you straight whether I am the right person and roughly what it takes.