For peoplewho do notspeakcomputer.
The laptop that will not start. The printer that will not print. The wifi that dies in the back bedroom. The email that nearly got you. I fix that sort of thing across the Dallas metroplex, in person, without making anyone feel stupid.
Computer repair
Slow, noisy or will not turn on. Viruses removed, failing drives replaced, memory and storage upgraded, and your files rescued first. Any parts are quoted before anything is ordered.
A new computer, set up properly
Bought, configured, and everything moved across from the old one, including the files you thought were gone.
Wifi that reaches the whole house
Dead spots fixed, the router put somewhere sensible, and one password that works everywhere.
Printers
The most common call I get. Usually twenty minutes, occasionally a new cable, rarely a new printer.
Email and passwords
Locked out, broken into, or simply drowning in it. Sorted, and written down somewhere you will actually find it again.
After something went wrong
Remote access shut off, passwords changed in the right order, and an honest look at what they actually got.
Three steps, no jargon
No diagnosis fee, no meter running while you watch, and no bill at all if it turns out I cannot help.
Tell me roughly what is wrong
A sentence is enough. You do not need the right words for it, that is my job.
I give you a likely time and cost
Before I set off, not after I pack up. If it sounds like more than it is worth, I will say so.
I fix it and show you what I did
Anything worth remembering gets written down and left with you.
$175 a visit, like everything else
Up to two hours of help per visit, which covers most jobs. Bigger jobs book as two visits, or four for $600. No trip fees, and no bill at all if I cannot help.