Computer helpin Richardson,patient andin plain English.
Richardson has some of the oldest housing stock I work in, and a lot of residents who have been in the same house for decades.
What I see in Richardson
Every town has its own patterns. These are the ones that come up here.
Canyon Creek and Richland
Homes from the sixties and seventies where the router sits wherever the line happened to arrive. Placement matters more here than equipment does, and moving it is usually free.
The Telecom Corridor
Small businesses and consultancies along Arapaho and Greenville that need file sharing, backups and security without the cost of a managed contract.
Retired residents
Richardson has a large number of long time owners, and a good share of my lessons work happens here. No rushing, no jargon, and written notes every time.
Rental and student setups
Places near UT Dallas where the internet is shared, the router is landlord supplied, and nobody knows the password.
Specialists when the job needs one
I do not pretend to do everything. For cabling, electrical work, mounting, alarms and anything requiring a license, I bring in vetted local partners I have worked with and stay on site to manage it. One point of contact, and you are never left chasing a trade you have never met.
Four services, all on site
Computer and IT help
Computer repair, wifi, printers, email and scam clean up. $175 a visit, with no trip fees.
See what I fix → 02Digital decluttering
Paperwork and photographs scanned at your table, or collected and returned. Same $175 a visit.
See how it works → 03Lessons and training
One on one at your own pace, on your own computer. $175 a lesson, or four lessons for $600.
See what we cover → 04Automation and software
The weekly report that builds itself, systems that talk, and alerts when something needs you.
See the work →What people in Richardson ask
How soon can you come out to Richardson?
Usually within a couple of days, often sooner. Richardson is fifteen minutes south, and evenings and weekends cost the same as a weekday morning.
What does a visit to Richardson cost?
$175 a visit, covering up to two hours of help, with no trip fee anywhere I cover. You know the price before I set off. No memberships and no diagnostic fee.
Do you work on both Macs and Windows?
Yes, along with iPhones, iPads, Android phones, printers, routers, smart TVs and the assorted boxes that arrived with your internet service.
Can you help my parents in Richardson?
Often that is the arrangement. You book it and cover it, I work directly with them at their pace, and you get a short written note after each visit so you know what changed.
Are you actually local?
Yes. I am based in Plano and Richardson is part of my regular service area, not somewhere I drive to occasionally.
Tell me what is going on
Describe it in whatever words you have. I will tell you straight whether I am the right person and roughly what it takes.