Technology helpin Highland Park,quietly andcarefully.
Highland Park is older houses, serious paperwork and people who value discretion. I work alone, I explain everything, and I write it down.
What I see in Highland Park
Every town has its own patterns. These are the ones that come up here.
Older construction, modern demands
Plaster, lath and solid masonry block a signal in ways drywall never does. Careful placement and the right equipment beat buying more of it, and anything permanent goes to a cabling partner I trust in your home.
Records worth protecting
Estate paperwork, appraisals, deeds and family photographs. Scanned, named and backed up in three places, so a single event cannot take them.
One person, every visit
No crew, no subcontractors and no discussion of other clients. A confidentiality agreement signed before I start if you prefer, and it is a sensible thing to ask.
Family and household staff
Happy to work with whoever manages the house day to day, and to leave written instructions they can follow after I go.
Specialists when the job needs one
I do not pretend to do everything. For cabling, electrical work, mounting, alarms and anything requiring a license, I bring in vetted local partners I have worked with and stay on site to manage it. One point of contact, and you are never left chasing a trade you have never met.
Four services, all on site
Computer and IT help
Slow computers, wifi, printers, email and security. $70 an hour for homes, $100 for businesses, plus a $45 trip charge.
See what I fix → 02Digital decluttering
Paperwork and photographs scanned at your table, or collected and returned. From 13 cents a page.
See how it works → 03Lessons and training
One on one at your own pace, on your own computer. $60 an hour, second person free.
See what we cover → 04Automation and software
The weekly report that builds itself, systems that talk, and alerts when something needs you.
See the work →What people in Highland Park ask
How soon can you come out to Highland Park?
Usually within a couple of days. Highland Park is a straight run down the Tollway, and evenings and weekends cost the same as a weekday morning.
What does a visit to Highland Park cost?
$70 an hour for a home and $100 for a business, plus a $45 trip charge. I round to the nearest hour and tell you the likely total before I set off. No memberships and no diagnostic fee.
Will you sign a confidentiality agreement?
Yes, and I will offer one before you ask. I work alone, there are no subcontractors, and I do not discuss one client with another.
Do you work on both Macs and Windows?
Yes, along with iPhones, iPads, Android phones, printers, routers, smart TVs, cameras and the assorted boxes that arrived with your internet service.
Are you actually local?
I have lived in the Plano area for 33 years. Highland Park is a regular part of my service area, and the trip charge reflects the distance rather than a premium for the postcode.
Tell me what is going on
Describe it in whatever words you have. I will tell you straight whether I am the right person and roughly what it takes.